DigiGold Kartikey
Shipping Policy

This Shipping Policy outlines the procedures and guidelines for the secure doorstep delivery of gold bullion purchased from DIGIGOLD KARTIKEY. By engaging with our services and making a purchase, you agree to adhere to the terms stated below.

Shipping Methods and Carriers

DIGIGOLD KARTIKEY utilizes the services of Sequel Logistic, a trusted logistics provider, for the secure delivery of gold bullion.
Doorstep delivery is available within designated service areas. Delivery availability and charges will be communicated during the checkout process.
We reserve the right to select alternative shipping methods or carriers at our discretion to ensure the secure and timely delivery of your gold bullion.

Shipping Address and Recipient

To facilitate the delivery of gold bullion, you must provide a valid shipping address within the designated service areas during the checkout process.

The recipient's name on the shipping address must match the name provided during the purchase process.
A signature from the recipient or an authorized representative is required upon delivery to ensure the secure handover of the gold bullion.

Delivery Timeframes

DIGIGOLD KARTIKEY strives to process and dispatch orders for delivery within 6 business days from the date of order confirmation, subject to availability and payment verification.

Estimated delivery times will be provided during the checkout process. Please note that unforeseen circumstances or external factors may cause delays beyond our control.

Packaging and Security

DIGIGOLD KARTIKEY takes utmost care to package your gold bullion in a secure and discreet manner to ensure confidentiality and protection during transit.

The packaging will be tamper-evident, and any signs of tampering should be reported to our customer service team immediately.

We employ industry-standard security measures and work closely with our logistics partner to minimize the risk of loss, theft, or damage during shipping.

Insurance Coverage

DIGIGOLD KARTIKEY may provide insurance coverage for the value of the gold bullion during transit, subject to the terms and conditions of the insurance policy.

In the event of loss, theft, or damage during shipping, please contact our customer service team immediately to initiate an insurance claim. Supporting evidence and documentation may be required.

Shipping Charges

Shipping charges for the delivery of gold bullion will be communicated to you during the checkout process. It may be Near about 550/- rs. Approx

Additional charges may apply for expedited shipping or special delivery requests. Please contact our customer service team for more information.

International Shipping

DIGIGOLD KARTIKEY currently offers shipping services within The India. Shipping availability and charges for international orders will be communicated during the checkout process.

Please note that international shipments may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the recipient.

Contact Us

If you have any questions, concerns, or inquiries regarding our Shipping Policy or any aspect of our services, please contact our customer service team.

Email: helpdesk.digigoldkartikey@gmail.com
Phone: +91 75950 50927